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CHILD PROTECTION HOTLINE: 303.412.5212
Please do not email or fax reports of child abuse or neglect as that might delay response. Please call our hotline at 303.412.5212 as soon as possible. Program availability is 24 hours per day, every day. If an employee is not immediately available, your call will be forwarded to an answering service.
The Intake Program responds to a variety of concerns about children and their families. These concerns include: possible abuse or neglect; parents who, for reasons of health, mental health, intellectual capacity or poverty are unable to care for their children; youth who are in conflict with their parents or caretakers; children or youth who may be a danger to themselves or others; and youth whose special care needs are beyond the resources of their families. The screening unit gathers focused, accurate information that will help others in the department make decisions about how to proceed and, also, to communicate with the reporter in ways which affirm the reporter's effort to act responsibly in the interests of the child.
If needed, an intake investigation/assessment is conducted. An intake investigation is the systematic and coordinated activities that accurately determine the validity of the identified child protection and child welfare allegations and concerns in a timely manner. The assessment involves a professional, systematic, strength-based, informed approach to gathering and evaluating specific information regarding the identified child protection and child welfare concerns and allegations about the family to make decisions as to substantiation of maltreatment, protection of the child and services to the family.
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